Customer Experience: The Lessons For Brands From Innovators Like Apple

Speaker: Andrew Au, Executive Director, Eight Inc

November 7, 2019

‘Experience design agency’ Eight Inc. was behind the Apple Store, among other innovative works for high-end brands. In this session, you will learn how design can produce not only positive customer experiences, but also revenue upswings. For, as we all know, happy customers tend to spend a great deal more.