It’s Complicated. Figuring Out the Money Moods of Australia

Date: 25 July 2024

A conversation with Matt Bowen, Head of Consumer & Market Insights, ING Australia. It is an understatement to say we live in interesting times; Australian consumers have never been more divided between generations and between their money beliefs.

In this conversation we deep dive into the nuances of today’s consumers and their relationship with money, what they really aspire to and how they are skilling up on financial know how. How does ING approach these challenges and what are the pain points for customers that we need to listen to? This session is all about pausing to reflect on our Nation and our complicated relationship with money. Matt will be interviewed by Douglas Nicol, Strategy Partner at The Works, part of Capgemini.