One Man Against the Robot: The Greatest Chatbot Failures

Speaker: Hamish Cargill, Director of Brand Language, XXVI

In the quest to work out how brands are supposed to navigate this new world of chatbot-mania, XXVI’s Hamish Cargill breaks down some of the world’s greatest chatbot failures as well as the rare successes.

How are we improving the lives of customers by launching into these platforms and is your brand going to be saved by a chatbot?