Reshaping the Fragments of BankVic

Speakers: Kath Blackham, Founder & CEO, Versa; Manu Dubey, Head of Digital, BankVic

September 23, 2020

Customer experience is everything. When it comes to digital, front-facing elements are equally as important as the back-end infrastructure – and during COVID-19, when capacity for face-to-face service is near impossible, it has never been more vital to ensure every element hits its mark.