Apple fined $9 million by Federal Court after debilitating ‘Error 53’ system upgrade

June 21, 2018 10:18

Apple has been ordered to pay $9 million in penalties by the Federal Court after hundreds of users were caught by the company’s ‘Error 53’ upgrade back in 2016.

The error appeared after a system upgrade and disabled iPhones and iPads which had been repaired with non-Apple parts. The company admitted to the court it had told least 275 affected Australian customers that their devices could not be restored as they had been repaired by a third party.

Subscribe to keep reading

Join Mumbrella Pro to access the Mumbrella archive and read our premium analysis of everything under the media and marketing umbrella.

Paul Wallbank

Paul Wallbank was news editor at Mumbrella between June 2017 and June 2019. Previously he's covered business and technology issues for outlets ranging from The Australian and Sydney Morning Herald to the ABC and Business Spectator.

Topics