Australian Open launches bot targeting last-minute ticket buyers

October 25, 2017 2:06

A new Facebook Messenger Bot has been created to help tennis fans buy tickets to the 2018 Australian Open.

Created by Zenith, ‘The Australian Open Ticket Finder Bot’ gives users one of two options ‘buy tickets’ or ‘ticket updates’.

The chatbot doesn’t let users type in their own questions or statements, but instead asks if users would “like to receive news updates about the Australian Open and ticket information as it becomes available”.

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Abigail Dawson

Abigail Dawson was Mumbrella's senior content journalist covering event content. She left Mumbrella to move into an agency role in 2020.

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Australian Open launches bot targeting last-minute ticket buyers

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