Cadbury owns up to shrinking Dairy Milk size in open letter to customers

Chocolate manufacturer Cadbury has penned an open letter to its customers admitting its shrinking product size.

Shared on the brand’s Facebook page, Cadbury said: “Unfortunately, over the last few years, we’ve seen our costs go up. Rather than raising the recommended retail price, we’ve made the call to reduce the size of our Cadbury family blocks, and also bring down the recommended retail price slightly.”


The letter, headed “you’ll soon notice something a little different about or Cadbury family blocks” ensures customers that its ingredients and recipes will remain the same, however the size and price of the family chocolate blocks will change.

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