Coles’ chief customer officer Amanda McVay to depart amid overhaul

May 29, 2025 10:24

Coles’ chief customer officer Amanda McVay will leave the supermarket giant following a restructure to its customer, retail, and marketing functions.

McVay joined Coles mid-2023, reporting to CEO Leah Weckert. She filled the position left vacant by the late Lisa Ronson.

The transition to a chief customer officer role signalled a broader remit, with a focus on a more connected customer experience. McVay led Coles’ development and execution of its marketing, brand, and consumer strategies, helping bring the brand’s group vision, purpose and strategy to life.

Subscribe to keep reading

Join Mumbrella Pro to access the Mumbrella archive and read our premium analysis of everything under the media and marketing umbrella.

Lauren McNamara

Lauren McNamara is a freelance journalist. She previously spent three years at Mumbrella, most recently as the associate editor. She left her staff role in August 2025.