Community management code of ethics launched with aim of combating online abuse
An industry-developed code of ethics for online community management has been launched in a bid to reduce abuse and trolling online.
Co-founders Alison Michalk (left) and Venessa Paech (right)
The standard was developed in collaboration with the Australian Community Managers industry group, digital media researchers Dr Fiona Martin and Dr Jonathan Hutchison and co-founders of online community management conference, SWARM, Alison Michalk and Venessa Paech.
It was inspired by the need to monitor the content approved by businesses on their online communities and social media channels.
