Good governance: What does the ‘more saleable’ Malcolm Turnbull need to do to improve government comms?

Prime Minister designate Malcolm Turnbull

Malcolm Turnbull has pledged communications from his government will be “seeking to persuade rather than seeking to lecture”. Miranda Ward spoke to lobbyists and political consultants about what went wrong for Tony Abbott and what we can expect to see from the new Prime Minister.

It is probably quite telling that Malcolm Turnbull used his first speech after the spill last night to pledge a new communications style for the government. The former lawyer and media player is well-known for being very quotable – but what is the role of good communications when it comes to government?

Susan Redden Makatoa, Ogilvy Public Relations group managing director of corporate and lobbyist, told Mumbrella: “This is about, to coin a cliche, true two-way engagement, it’s not about lecturing from the rooftops and that’s where people fell down. 

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