Lessons from founding a PR firm, ten years on

After ten years of running her own agency, BenchPR’s Jocelyn Hunter looks back at the lessons she’s learned in building her independent practice.

Ten years ago this week, I set up my business BENCH PR. I’d recently finished working at a large PR agency in Melbourne, my fifth, and thought there was an opportunity to set up my own PR agency, providing counsel for both for global and local tech companies. It was 2008 of course, when the rest of the world was going through the GFC, but undeterred, I thought it’s now or never.

Jocelyn Hunter is the founder and managing director of BenchPR

I learnt quickly that you really do have to be an optimist to give up a regular salary and start a new business. Otherwise, you’d never do it. You certainly don’t need to know that 60 percent of small businesses fail within the first three years in Australia. And you can do all the reading you like about how best to run a business, but nothing prepares you for the real thing.

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