‘My legs don’t work but my credit card does’: The huge demo marketers are ignoring

A near-death experience that left ad exec Lisa Cox disabled gave her a startling insight into how marketers totally ignore people with a disability – missing out on a huge demographic with big spending power.

Lisa Cox was a few years into her advertising career when in 2005 she collapsed at Melbourne Airport having suffered a massive brain haemorrhage.

Intensive care doctors told the 24-year-old’s devastated family she wouldn’t make it through the night. She did – but spent several weeks in a coma and on life support.

Her heart stopped beating on two occasions. Virtually all her major organs shut down. Parts of her body, deprived of blood, turned black.

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