PRIA President: social media is a ‘train smash about to happen’

Teri-Helen GaynorPresident of the Public Relations Institute of Australia, Terri-Helen Gaynor, says many professionals fail to understand the damage social media can do to their brand.

Gaynor, speaking at the Mumbrella360 conference, cited last week’s social media backlash involving Eddie McGuire to show how big names fail to see the damage they can do to their business.

“I live in the real world and I wake up every morning to a train smash about to happen, or one that has happened,” said Gaynor. “Why? … It’s about egos and the individuals that get bigger than the organisation and the game,” she said, making reference to recent comments by  a number of leading media personalities such as Rebecca Wilson.

Head of the PR industry body, Gaynor stressed that professionals needed to learn it doesn’t matter who they were and that social media is simply another form of communication.

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