Qantas appoints new chief customer and digital officer in leadership shake-up

Darcy Song

June 28, 2023 10:15

The Qantas Group has introduced a new group management committee structure, including a new chief customer and digital officer, under its incoming CEO Vanessa Hudson.

Catriona Larritt, now the executive manager of Qantas Freight, will replace current chief customer officer Markus Svensson. According to the group’s ASX announcement, the latter will become the new CEO of Qantas Domestic.

Catriona Larritt

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Darcy Song

Darcy Song was a reporter at Mumbrella, covering media owners, adtech and social platforms. She left in October 2023.

Topics

Catriona Larritt Qantas Vanessa Hudson

1 COMMENTS

Michael Kennedy 28 Jun 23

Curious move, given that Neil Lawrence’s work on the brand saved the share price from hitting the ditch in 2012. Without marketing on the management team, they could be up Eastern Creek without a paddle.

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