Qantas launches Concierge bot to provide tailored travel inspiration

February 13, 2017 8:29

Qantas has launched its ‘Qantas Concierge’a chat bot, designed to provide customers with personalised travel inspiration.

The chat bot provides users with sale information and personalised destination informations depending on their responses to questions.

Qantas Concierge is available through Facebook messenger and aims to provide customers with prompt responses and relevant information which is easily accessible.

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Abigail Dawson

Abigail Dawson was Mumbrella's senior content journalist covering event content. She left Mumbrella to move into an agency role in 2020.

Topics

Chat Bot Facebook Messanger Qantas Qantas Concierge

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Qantas launches Concierge bot to provide tailored travel inspiration

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