‘They feel like they’ve been tricked’: Harvey Norman hit with class action over alleged useless warranties

Law firm Echo Law has initiated a class action in the Federal Court on behalf of Harvey Norman customers who they claim were sold unnecessary and ineffective extended warranties.

Per 9News, the class action encompasses tens of thousands of customers from Harvey Norman, Domayne, and Joyce Mayne who purchased these warranties between September 2018 and this year.

The lawsuit focuses on Harvey Norman’s Product Care warranty, marketed as offering extra protection for electronics and white goods.