Tropfest questioned by NSW Department of Fair Trading over competition entry fees

November 13, 2015 6:18

The Department of Fair Trading is set to ask questions of the organisers of short film festival Tropfest around whether they will refund more than $18,000 in entry fees to entrants following the cancellation of the event this week.

Tropfest’s organisers this week refused to answer questions about whether it will refund more than 400 entrants who paid to enter the competition, with the NSW Department of Fair Trading confirming: “NSW Fair Trading is currently making enquiries into the cancellation of Tropfest.

“Anyone who has made a payment to enter the Tropfest competition can contact Fair Trading to lodge a complaint at www.fairtrading.nsw.gov.au or by calling 13 32 20. Affected consumers who paid by credit card can also contact their financial institution to check eligibility on applying for a charge back.”

Around 400 filmmakers have paid $45 each to enter the competition, while many have also paid thousands of dollars to make their short films.

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Nic Christensen

Nic Christensen worked for Mumbrella from 2013 to 2016, in roles including deputy editor and media & technology editor. He is former media writer for The Australian and has also worked as a reporter for The Daily Telegraph and senior producer for Radio 2GB.

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Tropfest