Vanessa Hudson makes first major move as Qantas revamps Frequent Flyer program
Qantas CEO Vanessa Hudson has made her first major PR move since taking the reins of the beleaguered airline, announcing “one of the biggest expansions” to the company’s Frequent Flyer program in its 35-year history.
Hudson, and new Qantas Loyalty chief executive Andrew Glance announced the upgrade at the company’s Sydney headquarters this morning.
The launch of Classic Plus Flight Rewards effectively opens up 20 million new flight reward seats; a bid to remove the “ongoing pain points” mentioned by former Loyalty boss Olivia Wirth at a recent investment meeting.
More smoke and mirrors from Joyce’s clone treating customers like idiots.
QF needs new management, new thought, not recycled jobsworths.