‘We recognise this took too long to resolve’: Westpac apologises after outage

Nathan Jolly

December 5, 2023 8:27

Westpac has apologised after a routine upgrade caused its online and mobile banking systems to go down for hours overnight.

Customers started reporting that online and digital banking accounts weren’t working at around 8.30pm last night, with the outage first acknowledged by Westpac at 9.20pm last night.

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Nathan Jolly

Nathan Jolly is the Features Editor at Mumbrella. He joined the team in July, 2023.

Topics

Optus outage Westpac

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‘We recognise this took too long to resolve’: Westpac apologises after outage

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