AGL slapped with $25 million fine
Energy giant AGL Energy Limited (AGL) is being fined $25 million for receiving payments from welfare recipients.
In a statement released on Thursday, AGL confirmed that four of its subsidiaries, together, are required to pay the fine.
The issue comes as a result of the energy organisation not refunding or notifying roughly “500 customers within the required timeframe in relation to Centrepay payments” – a service that provides people on welfare with the ability to automatically pay for essential services and goods – despite said customers no longer using AGL’s services. Consequently, the energy company violated the National Energy Retail Rules.
