‘Catastrophic damage’: Facebook silent on three hour delay in recovering UNSW page after hack
Facebook has refused to comment on why it took more than three hours to respond after the page of one of Australia’s biggest universities was hacked during its open day on Saturday.
A hacker took control of the University of New South Wales’ (UNSW) Facebook page on Saturday, posting images of semi-clad women and headlines including “the best sex he’s ever had” on one of its most important days of the year.
According to reports it took more than three hours for the university to reach support teams with Facebook in Australia and internationally, despite the university being understood to have an assigned account manager.
This isn’t good enough! Pages spend big money advertising on Facebook and they’re continuously slow to act on matters like this. Facebook reps are pretty much useless too. I know that at Swarm Conference this was a running theme – social media managers fed up with the lack of support.
Fool me once, shame on you. Fool me… you can’t get fooled again.
“catastrophic damage.” Has your ‘expert’ calculated that? If so, how?
No-one is suggesting that having pictures of porn stars on your facebook page is a good thing, but I’d suggest that there is no way of knowing what damage, if any, has really been caused for quite some time.
A couple of shitty tweets from consumers does not equate to “catastrophic damage.”
No one faced wit ha choice of studying at UTS or UNSW said to themselves after the attack “hmm, better go with UTS”
Doesn’t seem to have hurt too badly;
https://www.facebook.com/unsw/likes
It was hilarious last night, mildly amusing this morning and boring this afternoon. Attention spans on social media are short.
It events like this that reinforce the importance of using a Social Relationship Platform such as Hootsuite that adds layers of security on top of the basic Facebook native app. With Hootsuite, one can have many people with different levels of access to the main Facebook account, and if one is compromised, easily disable that account without losing control of the Facebook account itself.
Some student with lots of time on their hands!! and hacking ability
Would I be correct in stating that anyone who has a Facebook account, uses their real name, real d.o.b., real mobile number and posts recognisable photo’s of themselves is in real danger of having their identity hacked?
Case in point:
I just went onto Facebook and set myself a challenge to try to find the d.o.b, siblings, parents, friends, place of work, (loads of info about a person). I went on a mission and for one person who is a friend (on Facebook), but in real life I would call them an acquaintance, I was able to gather:
Full name with middle name. Wifes full name. Town where he lives. Who he banks with (re on activity I saw that he was b)llocking them about a charge. Mobile number (re shared it as he got a new phone… Where he works. Mum’s maiden name (she has it in brackets and her profile is open…)
When could the BIG Facebook hack occur and what could that mean?
It’s called managing your administrators and changing your passwords. Nothing to do with the platform – everything to do with the page administrators.
Wow the best