Digital subscriptions stalled by readers’ reluctance to ‘pay twice’, claims agency boss

Consumers are reluctant to buy digital subscriptions partly because they believe they are already providing news organisations with valuable personal data.

Fairfax subscription costs

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Paul Fishlock, founder of Behaviour Change Partners, an agency which studies consumer habits, said people may be shying away from paying for digital content in the belief they are being asked to pay twice – once with data and again with cash.

He added that media firms got it wrong years ago when they began giving away online content.

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