Is targeting a form of discrimination?

Victor Condogeorges lays out the ethical issues posed by targeting and ponders if a robot would be any better at it. Spoiler: probably not.

When a campaign is planned or set up, there’s probably not that much thought given to the notion that it might be discriminating unintentionally.

But many targeting and optimisation methods may now be considered forms of discrimination, as we shift towards a more politically correct world. Here are a few examples of perspective checks to think about, with a little help from Road Runner.

Discrimination masqueraded as targeting

Imagine setting up a campaign for Acme Corporation’s e-commerce store, advertising dehydrated boulders. They’re on sale at the moment for 20% off. The target is hard to achieve, so to aid with marketing, the redemption code is shown in the banner.

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