Lack of old school strategy is the reason for digital advertising’s struggles

Adland veteran Roger Pugh argues that the digital ad industry’s problems are down to one simple thing: a failure to understand its clients.

“Never submit a strategy or an ad to a client before you and the creative team know everything about the client and you have all used, experienced and understood the brand.”

It was the best piece of advice I ever received, a welcome gift from David Abbott, creative director at Doyle Dane Bernbach in London, at my first job in advertising as group account director.

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