‘Ping Pong and snacks do not make a culture’: Klick Communications’ Kim McKay

Mumbrella’s Abigail Dawson speaks to Klick Communications founder and director Kim McKay about winning big at CommsCon, why too many businesses confuse perks with culture, and why it’s important not to work with assholes.

What has been the biggest change for you since winning PR Employer of the Year Mumbrella’s CommsCon Awards in 2017?

Winning this award for the third year in a row was not only a surprise, but a boon for business. My number one role at Klick is to recruit and retain the best people, so the big change? This has made my job easier.

In your opinion, what are the ingredients to being a good employer?

The thing great employers and leaders understand is that people bring their entire self to work. They don’t just turn off what is happening outside and bring in a sanitised “work” version of themselves into the office. Learning how to train, manage and coach people in all areas of their life will have the most significant impact and will, in turn, deliver you the most outstanding team members.

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