Privacy commissioner: New privacy laws can help marketers build trust
Commonwealth privacy commissioner Timothy Pilgrim has urged the marketing industry to embrace the new privacy laws arguing they can be useful in showing they are listening to consumers and build trust.
Speaking at the Association of Data-driven Marketing and Advertising (ADMA)’s Data Day in Sydney Pilgrim reminded the audience that they now needed to be very clear with consumers about notifying them of their privacy policies and giving clear opt outs.
“You need to be very clear about when you are going to be in contact with them and be very clear about what they’re options are for limiting that contact,” Pilgrim said in a conversation on stage with ADMA CEO Jodie Sangster.
I think another area that gets tricky is in social media monitoring, it would be great to get some more information on how the new APPs affect that.