Qantas confirms customer data stolen in ‘significant’ cyber attack

Qantas has confirmed a cyber attack on its systems, in which a “significant” amount of customer data was stolen, including names, phone numbers, and frequent flyer details.

The airline said in a statement that a cyber criminal targeted a call centre, and gained access to a third-party customer servicing platform. The airline detected “unusual activity” on the platform on Monday, and “took immediate steps” to contain the breach.

It is unknown how many of the airline’s 16 million Frequent Flyer customers will be impacted. Qantas said it is “continuing to investigate the proportion of the data that has been stolen, though we expect it will be significant”.