The rise of cringe marketing

Ads many perceive as cringeworthy may well be a very effective strategy to turn around a troubled brand says Scott Heron.

JC Penney is a large retailer that is up against the wall. Publishing weekly store closures and poor sales numbers, they typically are associated with news that makes you cringe. They need to shake things up, so now it seems their marketing strategy is designed to make you cringe too.

As most brands are using the content marketing strategy to drive positivity, loyalty and drive sales, troubled US store JC Penney seems to be embarking on a very different strategy and approach, and it looks like it may be paying dividends using the same measurement scales.

JC Penney mitensAt the Superbowl, they created a perceived Twitter fail through tweets that were riddled with spelling mistakes making it seem like their account had been hacked by a drunk employee. A few moments later it became clear that it wasn’t a hack at all, but claimed the crazy writing was a result of clumsy tweeting wearing JC Penney Sochi mittens (#tweetingwithmittens). News reported this as a Twitter miss as it was generally a bit cheesy. In the words of one Business Insider it was “a bit lame”.

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