Sainsbury’s head of CX design announced as keynote at Retail Marketing Summit
The head of customer experience design at the UK’s second-largest retailer, Sainsbury’s Clare Muscutt, joins Mumbrella’s 2017 Retail Marketing Summit to outline the importance of customer experience design in an omni-channel world.
Muscutt: To speak on how great design can be used to create a distinctive brand experience and drive business decision making
Muscutt, an award-winning, creative customer experience leader will share how great design can not only be used to create a distinctive brand experience based on customer needs, but also drive business decision making.
Other topics and speakers will include:
