How to say ‘no’ to your clients

Gareth Finch shares his four steps to maximising time, minimising stress and getting the most from his job and team.

When you boil everything down, as consultants our most precious commodity is time. Yet it’s something we frequently give away. Not just ‘for free’. But sometimes even without challenge or negotiation.

Or because we think someone else’s time is more valuable than our own. In the years I’ve led teams I’ve come to value time as the single most important aspect of my role and responsibility.

Gareth Finch, Vice President – Head of Healthcare - Weber Shandwick

I see it as precious. I see people trying to take it from me. So I guard it. I make a living selling my time and the time of my colleagues. Every 15-minute chunk counts. It’s my responsibility to make it count. For others and myself.

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