Seven confident of ‘bug-free consumer experience’ as Paralympic app is launched

Seven West Media has launched a new app for the Paralympic Games with the network confident there will be no repeat of the defects which hampered live-streaming during the Olympics.
Paralympics

The chief digital officer at Seven, Clive Dickens, said that unlike the Olympics app, the Paralympic version has been built entirely in-house, which should ensure sports fans have a glitch-free experience.

Dickens admitted that Seven possibly regretted not taking similar ownership of the Olympic technology.

The comments came as Dickens acknowledged that offering a poor service – even if for only a handful of people – was “not a good outcome”.

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