From Crikey Editor Jonathan Green on finding the right tone in online discussions: "The thing that Crikey has learned from its first real encounter in this past fortnight with the more floridly opinionated fringes of angrily politicised blog commentary is the importance not so much of imm...
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GOODLINX: The tone of online comment; Humpty Dumpty does PR; Fairfax's spin drought; PR etiquette of Twitter