Ten ‘extremely disappointed’ with Nielsen after ‘telco issues’ delay Biggest Loser finale numbers

Network Ten has taken aim at Nielsen after “telecommunications issues” forced a 24 hour delay in the release of the Oztam TV ratings figures, including the finale of The Biggest Loser.

No Biggest Loser numbers: as Oztam blames Nielsen

No Biggest Loser numbers as Oztam blames Nielsen

It is understood the problems were focussed on Perth where Oztam and its research provider Nielsen was unable to collect data of some panel homes, with the company apologising and saying it will take a day for the issue to be rectified.

“We are extremely disappointed with the technical problems Nielsen experienced and have asked OzTam to fully investigate,” said a Ten spokesman. 

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