The death of the salesperson is the missing piece of the ROI puzzle

David Hague gets nostalgic for a time when in-store salespeople – not social media campaigns – were the front line of a brand’s marketing campaign.

A long time ago in a place far, far away, I worked in a Tandy Electronics store. Remember those? They were everywhere – at one point there was reputedly more Tandy and Radio Shack stores than McDonald’s – and they sold everything electronic from a resistor to radio controlled cars, stereo systems and, of course, computers.

Ah, memories.

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