The unspoken art of receiving feedback

Love it or hate it, feedback is an inevitable part of any career. PHD’s people and development director Manon Pietra explains the right way to take it.

Have you ever been in a conversation where you are receiving developmental feedback and despite knowing fully well that it is important you pay attention, your internal voice gets involved?

You may have thoughts along the lines of, “that’s not true, it didn’t happen that way” or “well, I’ve got some feedback for YOU too”!

Sound familiar? The truth is, even if you have a growth mindset and are committed to self-development, receiving feedback can be really challenging. From an evolutionary perspective, our brains develop in such a way that it protect us from threats. Feedback (especially developmental or negative feedback) can be perceived by the brain as one such threat, which explains why we tend to be fearful or defensive when we receive it.

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