Travel brands ‘should employ interns’ to plot the technological marketing future

Traditional travel brands should hire a team of interns to advise them how to evolve in a world where customer demands and expectations are rapidly increasing.

Simon Ferguson, the Northern European boss of tech firm Travelport, said a culture of traditional thinking could be holding back the development of truly personalised and experiential marketing strategies.

He told Mumbrella’s Travel Marketing Summit today that travel marketers must be the iPhones of the current age, and not the once-ubiquitous, and now-defunct, Nokia 3310s.

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