Voice control: why AI must resist our bad habit of stereotyping human speech

When planning the future of voice, developers must stay aware of the unconscious human biases that can creep into the distinctly inhuman software, writes Trevor Cox in this crossposting from The Conversation.

Voice control gadgets – such as Amazon’s Alexa, Google’s Home or Apple’s Homepod – are becoming increasingly popular, but people should pause for thought about advances in machine learning that could lead to applications understanding different emotions in speech.

The CEO of Google, Sundar Pichai, recently said that 20% of the company’s searches are initiated by voice via mobile phones. And, at the end of 2017, analysis of the US market suggested that a total of 44m Amazon Alexa and Google Home devices had been sold.

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