‘We all want to be rockstars’: How the Seattle Seahawks mobilised its fan base
We all want to be rockstars so letting fans have their moment is one of the keys to engaging supporters, Kenton Olson of the Seattle Seahawks told the Mumbrella Sports Marketing Summit.
Olson, the Seahawks’ director of digital and emerging media described how the club’s social media strategy revolves around engagement, outcomes and emphasising both the hero moments and the humanity of players.
The Seahawks’ led spectator engagement in the US National Football League with the now demolished King Dome – “a big concrete bunker” in Kenton’s words. The venue proved to be perfect for noisy fans, something that upset sports administrators of the early 1980s.