We broke the machine that made the magic

Nick Kavanagh – chief strategy officer of iProspect, a dentsu company – dives into the importance of process for getting the best out of teams and for clients.

Ask anyone of a certain vintage working in media or for a media-owner, and they’ll generally make two observations about the state of the industry.

First, “It’s not as much fun as it used it be, is it….?”

And the other?

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