What ails marketing? Tactification, communification and digitisation

Mark Ritson provides a list of marketing’s ails – with the help of some made up words – in this excerpt from Eat Your Greens.

Tactification

I made up this word so my apologies for its clumsiness, but it’s the only way to capture the current obsession with the tactical elements of marketing at the expense of the other deeper marketing activities that precede and predicate them.

There are three phases to all marketing work. First, we diagnose the situation of the brand via consumer research and understand just what is going on. Second, we use that diagnosis to build a clear and simple marketing strategy. Finally, with that strategy in place we select the appropriate tactics to deliver the strategy and win the day.

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