CEO behaviour can destroy your brand’s reputation

CEO behaviour, including #MeToo related revelations, is impacting brands’ reputations, and their bottom lines. Tony Jaques explains why CEOs are proving to be such a liability, and what companies can do about it.

Two weeks ago, the board of McDonald’s had the embarrassing task of sacking their CEO for a consensual but inappropriate relationship with a female employee. The board said Steve Easterbrook had “demonstrated poor judgement” and the former CEO himself told staff he agreed and that it was time for him to move on.

But it’s also time to recognise that such events are not uncommon, and have a real impact on the brands such CEOs represent.

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