What does a planning manager actually do?

In this feature, we take a look inside the working lives of people whose job titles often warrant the question: ‘but what do you actually do?’ This week, we speak to Jeremy Lewington, planning manager at PHD.

What do you actually do?

A planning manager’s day-to-day is all explained in the title: planning media and managing expectations. There’s a massive amount of time doing the latter in meetings, on emails, on the phone… Maybe I just love a chat more than the next person, but a planner spends A LOT of their time as a ‘suit’, tapping away at client requests, sending and receiving feedback, and jumping in on all-staffers. If you don’t love the sound of your own voice, you might not love a role in planning.

Client communication is priority number one, two and three. Open lines and direct conversation is so important. Effective communication (whether a planner admits it or not) tends to deliver stronger responses.

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